Online courses · language schools
Keep trial-class intent inside the conversation, not inside “we’ll get back to you.”

- 01Context
- Courses, pricing, time zones, payments, and trial scheduling drive frequent, multilingual, repetitive questions.
- 02Friction
- Time-zone delays cool trial intent; scripted answers never carry the customer to a next step.
- 03AI rep’s role
- Identifies learning goals, answers from reviewed knowledge, fills key gaps, and guides toward a trial booking.
- 04With sales
- Repetitive threads stay covered; sales steps in once intent, timing, and learning needs are clear.
- 05Conversation path
- Social & IM
- Inquiry
- Placement test
- Trial booking
- Quote & payment
- Repurchase














